Standard Delivery Times
We send our orders on a Monday to arrive with you on a Tuesday/Wednesday and a Wednesday to arrive with you on Thursday/Friday.
Order can arrive anytime between 8am and 5pm. Please make sure someone is there to accept delivery as we cannot be held responsible for meat spoiling in the event of the courier being unable to deliver your package.
Delivery & Packaging
Our venison is dispatched frozen and packaged in a Sorbrafreeze insulated box designed to keep the contents frozen during delivery. In the unlikely event that your order is delayed, we would like to assure you that our packaging will fully protect your products for 48 hours from dispatch.
Please do not refuse or return any delayed delivery. Claims cannot be made for deliveries received within 48 hours of dispatch and for those delivered after this timeframe, please accept the delivery and, if necessary, safely dispose of the products and contact us for a refund.
Is there a minimum order and what is the delivery charge?
We have a minimum order of £30. A delivery fee of £6.95 applies to all orders under £75. Free delivery on orders over £75.
Orders can be collected from our venison shop by arrangement Monday to Friday.
If you are not entirely satisfied with your items, please contact us directly. Telephone: 07919531025 Email: firstname.lastname@example.org